Refund Policy
This Refund Policy explains how refund requests work for Picklz Pro purchases.
Current policy informationRefund eligibility
We review refund requests submitted within 14 days of purchase or renewal. Submitting a request does not guarantee approval. We honor any non-waivable statutory consumer rights that apply in your country. Digital access may begin immediately after purchase, which can affect withdrawal rights where allowed by law.
How to request a refund
For purchases made through Whop, sign in to the Whop account used for checkout, open your profile menu, select Orders, and find the transaction under Billing history. Open its three-dot menu, select Request Refund, and follow the prompts to submit your request through Whop's Resolution Center. If you need help or purchased through another provider, contact support@picklz.app with the email used for checkout, the order reference if available and a brief reason for the request. Do not send card numbers, passwords or payment credentials.
Processing
The 14-day window is the deadline for submitting a request, not a promised review or payment processing time. If a refund is approved, it is processed to the original payment method where possible. Bank, card and wallet processing times may vary by payment provider, payment method and country.
Limits and statutory rights
Refunds may be refused for fraud, refund abuse, chargeback misuse, account misuse or requests outside the refund window. This policy does not limit any statutory consumer rights that apply in your country.